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- Terms of Service -

Effective from: 18 June 2021


1. Introduction

By accessing our Website or by using Alpha Connect Matchmaking’s services, you agree to be bound by all of these terms, including our Privacy Policy. Please read these Terms carefully before you engage any of the services offered by Alpha Connect Matchmaking. We may update the Terms from time to time, therefore, please check this page regularly for updates.


As used in these Terms of Service, the terms ‘Alpha Connect Matchmaking’, ‘us’, ‘we’, ‘provider’ and ‘our’ shall refer to Alpha Connect Matchmaking.


By accessing or using our Services on (the ‘Website’) or any other platforms or services Alpha Connect Matchmaking may offer (collectively, ‘the Service’ or ‘our Services’), you agree to, and are bound by, these Terms of Service (the ‘Terms’ or the ‘Agreement’). This Agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status.


Your use of our Services is also subject to our Privacy Policy and any terms disclosed and agreed to by you when you purchase memberships, additional features, products, or services from Alpha Connect Matchmaking (‘Additional Terms Upon Purchase’), which are incorporated into this Agreement by reference. If you do not wish to be bound by this Agreement, please do not use any of our Services.


We reserve the right to modify, amend or change the Terms at any time without any prior notice. Notice of any material change will be posted on this page with an updated effective date. In certain circumstances, we may notify you of a change to the Terms via email or other means, as appropriate under the circumstances. However, please note that it is your responsibility to regularly check this page for notice of any changes. We agree that future changes will not be retroactive without your consent. Your continued use of our Services constitutes your acceptance of any change, and you will be legally bound by the updated Terms. If you do not accept a change to the Terms, you should cease using our Services with immediate effect.

2. Eligibility to Use Alpha Connect Matchmaking

Prior to deciding to engage Alpha Connect Matchmaking’s services, please familiarise yourself with all of the requirements below and ensure that you are eligible to use our Services. In this section, we also outline what you can and cannot do when using the Services, as well as the rights you grant Alpha Connect Matchmaking.


2.1 By browsing our Website and / or signing up to memberships, you confirm and personally guarantee that:

  • You are at least 18 years of age

  • You are currently single and are seeking a meaningful relationship

  • You are not prohibited by law from using our Services

  • You are legally qualified to enter a binding contract with Alpha Connect Matchmaking;

  • You have not have been convicted of or pled no contest to a crime or indictable offence (or crime of similar severity), a sex crime, or any crime involving violence

  • You are not required to register as a sex offender with any national or regional sex offender registry

  • You have not previously been declined or barred from our Services by us, unless you have our express written permission to return as a user

  • You are not located in a country that is subject to a United Kingdom Government embargo, or that has been designated by the United Kingdom Government as a ‘terrorist supporting’ country

  • You are not on any list of individuals prohibited from conducting business with the United Kingdom


If at any time you cease to meet all of these requirements, you must immediately notify us in writing and we retain the right to remove your access to our Services with immediate effect without warning and without any refunds of fees.


2.2 By browsing our Website and / or signing up Services, you explicitly agree to:

  • Be respectful and professional when communicating with any of our customer care representatives, matchmakers or anyone associated with Alpha Connect Matchmaking

  • Treat other users, members or potential matches in a courteous and respectful manner, both on and off our Services and abide by our all of our membership principles outlined in the Client Agreement

  • Use the latest version of the Website

  • Comply with all of these Terms, and check this page from regularly to ensure you are aware of any changes

  • Comply with all applicable laws (English Law), including without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements


2.3 By browsing our Website and / or signing up Services, you explicitly agree that you will not do any of the following:

  • You will not misrepresent your age, identity, marital status, current or previous jobs, qualifications, or affiliations with a person or entity

  • You will not use our Services for any illegal, harmful or malicious purpose

  • You will not use our Services in a way to interfere with, disrupt or negatively impact the Website, email accounts, the servers or our Services’ networks

  • You will not use the Services in a way that damages the Services or prevents their use by other users, members or potential matches

  • You will not share, post or distribute any Prohibited Content whatsoever

  • You will not use meta tags or code or other devices containing any reference to Alpha Connect Matchmaking or any trademark, trade name, service mark, logo or slogan of Alpha Connect Matchmaking to direct any person to any other website for any purpose

  • You will not express or imply that any statements you make are endorsed by Alpha Connect Matchmaking

  • You will not disseminate another user’s, member’s or potential match’s personal information without his or her written permission and consent for you to so so

  • You will not use our Services in relation to any scam, fraud, a pyramid scheme, or other similar practice

  • You will not solicit money, gifts or other items of value from another user, member or potential match, whether as a gift, loan or form of compensation

  • You will not stalk, intimidate, harass, stalk, assault, defame, harm or otherwise mistreat any person whether another user, member, potential match or anyone associated with Alpha Connect Matchmaking

  • You will not use another user’s, member’s or potential match’s subscription or membership

  • You will not disclose private or proprietary information that you do not have the right to disclose

  • You will not copy, modify, transmit, distribute, or create any derivative works from, any user, member, potential match or our content, or any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through our Services without Alpha Connect Matchmaking’s prior written consent

  • You will not use any robot, crawler, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, ‘data mine’, or in any way reproduce or circumvent the navigational structure or presentation of our Services or its contents

  • You will not upload viruses or other malicious code or otherwise compromise the security of our Services in any way

  • You will not forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted to or through our Services

  • You will not modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of our Services or cause others to do so

  • You will not use, access, or publish the Alpha Connect Matchmaking application programming interface without our prior written consent

  • You will not mirror or frame or copy any part of our Services without Alpha Connect Matchmaking’s prior written authorisation

  • You will not use or develop any third-party applications that interact with our Services or user, member or potential match content or information without our prior written consent

  • You will not probe, scan or test the vulnerability of our Services or any system or network

  • You will not encourage, promote, or agree to engage in any activity that violates these Terms.


2.4 By browsing our Website and / or signing up to our Services, you explicitly agree under no circumstance will you share, upload, post, transmit any of the Alpha Connect Matchmaking prohibited content that:

  • Includes the image or likeness of another person without that person’s consent (or in the case of a minor, the minor’s parent or guardian), or is an image or likeness or a minor unaccompanied by the minor’s parent or guardian

  • Is obscene, pornographic, violent or otherwise may offend human dignity, or contains nudity

  • Is abusive, insulting or threatening, discriminatory or that promotes or encourages racism, sexism, hatred or bigotry

  • Could reasonably be deemed to be offensive or to harass, upset, embarrass, alarm or annoy any other person

  • Encourages or facilitates any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offense

  • Is defamatory, libellous, untrue, incorrect

  • Is inconsistent with the intended use of the Services or may harm the reputation of Alpha Connect Matchmaking or its affiliates in any way

  • Involves the transmission of spam or junk mail

  • Contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from Alpha Connect Matchmaking or otherwise

  • Infringes upon any third party’s rights (including, without limitation, intellectual property rights and privacy rights)

  • Relates to commercial activities (including, without limitation, sales, competitions, promotions, and advertising, solicitation for services, ‘escort’, ‘erotic services’ ‘sugar daddy’ or ‘sugar baby’ relationships, links to other websites or premium line telephone numbers)


The uploading, sharing, posting or transmitting content that violates these Prohibited Content Terms, may result in the immediate suspension or termination of subscription / membership with us without any notice and without any refund. We may report any breach of these Terms to other agencies for law enforcement, fraud / crime prevention purposes and other third party organisations involved in these sectors. You explicitly agree to this and waiver any and all of your rights to make any claims against us or our affiliates whatsoever.


2.5 Reporting of Misconduct and / or Reporting of prohibited and/or inappropriate content

Alpha Connect Matchmaking does not tolerate inappropriate content or behaviour on our Services whatsoever.


We are committed to maintaining a positive and respectful Alpha Connect Matchmaking community and we do not tolerate any inappropriate content or misconduct, whether on or off of the Services. We encourage you to report any inappropriate user, member, potential match content or misconduct by other users. You can report a user, member or potential match directly by emailing Alpha Connect Matchmaking on

3. Disclosure and Barring Service (DBS) Checks or Identity Verification / Background Checks

Alpha Connect Matchmaking does not conduct criminal background checks such as Disclosure and Barring Service (DBS) checks of its users, members or potential matches. Alpha Connect Matchmaking does request two forms of identification and a proof of address less than 90 days old at the time of subscribing from all of its users - copies of these documents may be retained by Alpha Connect Matchmaking for up to 5 years after the user stopped using our Services. Whilst every effort is made to ensure that the users legitimately are who they claim they are (name, age, nationality), Alpha Connect Matchmaking does not certify or guarantee the authenticity of the documents and paperwork or the truthfulness of any other information that is provided by the users at the time of registration. We strongly encourage all users to use their best judgement when interacting with users, members or potential matches.


By using our Website and Services, you understand that Alpha Connect Matchmaking does not conduct criminal background checks such as Disclosure and Barring Service (DBS) checks of its users, members or potential matches and neither do we enquire into the background of our users, members or potential matches beyond requesting identification documentation evidence and proof of address that is less than 90 days old at the time of registration.


We reserve the right to conduct and you explicitly authorise us to do so any criminal background check or other screening, such as sex offenders register searches, at any time using available public records and you explicitly agree that any information you provide may be used for this purpose. If we decided to conduct any screening through a consumer reporting agency or any other screening agency / background check agency, you hereby authorise us to obtain and use a consumer report or any other reports about you to determine your eligibility under these Terms.


You fully acknowledge that Alpha Connect Matchmaking makes no representations or warranties as to the identity, intentions, legitimacy, conduct or veracity of users, members or potential matches. You are solely responsible for your interactions with other users, members and potential matches. Sex offender screening and other tools do not guarantee your safety, nor are they a substitute for following the safety tips and other general safety precautions. Always use your best judgement and take appropriate safety precautions when communicating with or meeting new people. Be aware and vigilant that communications received through our Service, including automatic notifications sent by Alpha Connect Matchmaking may result from other users, members or potential matches engaging with our Service for improper purposes, including harassment, fraud, abuse or other such improper behaviour. Although we aim and expect a respectful user experience, we are not responsible for the conduct of any user, member or potential match on or off the Service. You agree to use caution in all interactions with other users, members or potential matches, particularly if you decide to communicate off the Service or meet in person.


4.  Privacy

Alpha Connect Matchmaking takes privacy very seriously. We have a separate Privacy and Cookie Polocy about it that you should read in addition to these Terms of Service.


For information about how Alpha Connect Matchmaking and its affiliates collect, use, and share your personal data, please read our Privacy and Cookie Policy. By using our Services, you agree that we may use your personal data in accordance with our Privacy and Cookie Policy.


5.  Rights you are granted by Alpha Connect Matchmaking  

Alpha Connect Matchmaking grants you the right to use and enjoy our Services, subject to these Terms of Service and Client Agreement.


For as long as you comply with these Terms and Client Agreement, Alpha Connect Matchmaking grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use our Services for purposes as intended by Alpha Connect Matchmaking and permitted by these Terms and the English Law.

6.  Rights you grant Alpha Connect Matchmaking

As a member, you own all of the content you provide to Alpha Connect Matchmaking, however you also grant us the right to use your content as provided in this Agreement.


By signing up to our Services, you grant to Alpha Connect Matchmaking a worldwide, perpetual, transferable, sub-licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, and distribute your content, including any information you authorise us to access from Facebook or other third-party source (if applicable), in whole or in part, and in any format or medium currently known or developed in the future.


Our licence to your content shall be non-exclusive, except that Alpha Connect Matchmaking’s licence shall be exclusive with respect to derivative works created through use of our Services. For example, Alpha Connect Matchmaking would have an exclusive license to screenshots of our Services that include your content.


In addition, so that Alpha Connect Matchmaking can mitigate the use of your content outside of our Services, you authorise us to act on your behalf with respect to infringing uses of your content taken from our Services by other users or third parties. This expressly includes the authority, but not the obligation, to send notices on your behalf if your content is taken and used by third parties outside of our Services. Alpha Connect Matchmaking is not obligated to take any action with regard to use of your content by other users or third parties. Alpha Connect Matchmaking’s licence to your content is subject to your rights under applicable English Law (for example, laws regarding personal data protection to the extent the content contains personal information as defined by those laws).


In consideration for Alpha Connect Matchmaking allowing you to use our Services, you agree that we, our affiliates, and our third-party partners may place advertising on our Services. By submitting suggestions or feedback to Alpha Connect Matchmaking regarding our Services, you agree that we may use and share such feedback for any purpose without compensating you.


You agree that Alpha Connect may access, preserve, and disclose your membership information, including your content, if required to do so by English Law or upon a good faith belief that such access, preservation, or disclosure is reasonably necessary to:

  • comply with legal process

  • enforce these Terms and / or the Client Agreement

  • respond to claims that any content violates the rights of third parties

  • respond to your requests for customer service or

  • protect the rights, property or personal safety of Alpha Connect Matchmaking or any other person.

7. Indemnity by You

You agree to indemnify Alpha Connect Matchmaking if a claim is made against us due to your actions. You agree, to the extent permitted under the English Law, to indemnify, defend, and hold harmless Alpha Connect Matchmaking, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities, and expenses, including solicitors’ fees, due to, arising out of, or relating in any way to your access to or use of our Services, your content, your conduct toward other users, members or potential matches or your breach of these Terms, Client Agreement or any other Terms Alpha Connect Matchmaking may have in place at the time.

8. Purchases and Renewing of Subscriptions

You will have the opportunity to purchase services from Alpha Connect Matchmaking. If you purchase a subscription you will be charged for the entire duration of the subscription. Upon expiration, this subscription will automatically renew and you will be charged via an invoice which you will be liable to pay in full, until the end of the month in which you decide to cancel the renewed subscription. If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your subscription period, at which point it will expire. We reserve the right to terminate your subscription and membership at any time without notice or refund should you we believe you have been in breach of these Terms and / or the Client Agreement. To cancel your subscription with Alpha Connect Matchmaking, you need to contact us in writing on with this request and await confirmation from us.


Cancelling your Exclusive Membership subscription does not remove your profile from our Private Membership database. If you wish to fully terminate your membership with Alpha Connect Matchmaking completely, you must terminate your membership as set forth in Section 9 below. To terminate your membership with Alpha Connect Matchmaking permanently, you need to contact us in writing on with this request and await confirmation from us.

9. Your Right to Cancel and / or Terminate Membership Subscriptions and Refund Terms

You are entitled to a full refund during the first 14 calendar days after the subscription begins. Please note that this 14-day period commences when the subscription starts. You may cancel your initial Exclusive Membership, without penalty or obligation, at any time prior to midnight of the fourteenth calendar day following the date you subscribed.


In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription, which is allocable to the period after your death.


In the event that you become disabled (such that you are unable to use our Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing Alpha Connect Matchmaking notice in the same manner as you request a refund as described above.

10. Membership Termination

Alpha Connect Matchmaking reserves the right to investigate and, if appropriate, to suspend or terminate your membership without notice and without refund if you have violated these Terms and / or the Client Agreement, misused our Services, or behaved in a way that Alpha Connect Matchmaking regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services.


If your membership is terminated by you or by Alpha Connect Matchmaking for any reason, these Terms continue and remain enforceable between you and Alpha Connect Matchmaking, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy and Cookie Policy.

11. Limitation of Liability

To the fullest extent permitted by the English Law, in no event will Alpha Connect Matchmaking, its affiliates, employees, licensors or service providers be liable for any indirect, consequential, exemplary, incidental, special or punitive damages, including, without limitation, loss of profits, whether incurred directly or indirectly, or any loss of date, use, goodwill, or other intangible loses, resulting from:

  • your access to or use of or inability to access or use the Services

  • the conduct or content of other users, members, potential matches or third partiers on, through or following use of the Services, or

  • unauthorised access, use, or alteration of your content, even if Alpha Connect Matchmaking has been advised of the possibility of such damages. In no event will Alpha Connect Matchmaking’s aggregate liability to you for all claims relating to the Services exceed the amount paid, if any, by you to Alpha Connect Matchmaking for the Services while you have an Exclusive Membership

  • The limitation of liability provisions set forth in this section shall apply even if your remedies under this Agreement fail with respect to their essential purpose.


12. Acceptance of Terms

By using our Services, you accept the Terms of this Agreement.


By using our Services, whether through a mobile device, mobile application or computer, you agree to be bound by:

- these Terms, which we may amend from time to time

- our Privacy and Cookie Policy

- Client Agreement, and

- Additional Terms upon Purchase.


If you do not accept and agree to be bound by ALL of the Terms of this Agreement, please do not use any of our Services.


The section headings and summaries contained herein are inserted for convenience only and shall not be considered in interpreting any term or provision hereof. All pronouns and any variations thereof shall be deemed to refer to the masculine, feminine, neutral, singular or plural as the identity of the entities or persons referred to any require. Any word both capitalised and uncapitalised will be deemed to have the same meaning.


13. Entire Agreement

This Agreement supersedes any previous agreements or representations. These Terms, with the Privacy and Cooking Policy, Client Agreement and any Additional Terms upon Purchase, contain the entire agreement between you and Alpha Connect Matchmaking regarding the use of our Services.


The Terms supersede all previous agreements, representations, and arrangements between us, written or oral. If any provision of these Terms is held invalid, illegal or otherwise unenforceable, the remainder of the Terms shall continue in full force and effect. The failure of Alpha Connect Matchmaking to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.


You agree that your Alpha Connect Matchmaking membership is non-transferable and all of your rights to your membership and its content terminate upon your death, unless otherwise provided by law. Any rights and licenses granted above, may not be transferred or assigned by you, but may be assigned by us without restriction. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of these Terms, and you may not make any representations on behalf of or bind Alpha Connect Matchmaking in any manner.

14. Governing Law
English Law will apply if there is a dispute.

15. Dispute Resolution

In the unlikely event that we have a legal dispute, here is what you need to know.

If you are dissatisfied with our Services for any reason, please contact Alpha Connect Matchmaking Customer Service first so that we can try to resolve your concerns without the need of outside assistance. If you choose to pursue a claim against Alpha Connect Matchmaking, these Terms and the Client Agreement will apply.


16. Disclaimer

Alpha connect Matchmaking’s Services are provided ‘as is’ and we do not make, cannot make and will not make any representations about the contact or features of our Services.


Alpha Connect Matchmaking provide our service on an ‘as is’ and ‘as available’ basis and to the extent permitted by the applicable law, grants no warranties of any kind, whether express or implied, statutory or otherwise with respect to our services (including all content contained therein), including, without limitation, any implied warranties or satisfactory quality, merchantability, fitness for a particular purpose or non-infringement.


Alpha Connect Matchmaking does not represent or warrant that:

  • our services will be uninterrupted, secure or free of error,

  • any defects or errors in our services will be corrected, or

  • that any content or information you obtain on or through our Services will be accurate.


Furthermore, Alpha Connect Matchmaking makes no guarantees as to the number of potential matches available at any time, their availability or desire to communicate or meet with you or the ultimate compatibility with or conduct by users, members, potential matches you may meet through our Services.


Alpha Connect Matchmaking takes no responsibility for any content that you or another user, member, potential match or third party sends, posts or receives through our Services, nor do we take any responsibility for the identity, legitimacy, intentions or veracity of any users, members, potential matches with whom you may communicate through Alpha Connect Matchmaking whether on or off the Service.


Any material sent, downloaded or otherwise obtained through the use of our Services is sent and accessed at your own discretion and risk. Alpha Connect Matchmaking is not responsible for any damage to your computer hardware, computer software, software or other equipment or technology, including but without limitation, damage from any security breach, any loss of data, damage from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or any other malfunction.

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